Aesthetic Treatments’ PRICES and PACKAGES

Loyalty Program Tiers

SILVER:

Starting from CHF 1’500.-
Complimentary discovery kit (value CHF 60).

GOLD:

Starting from CHF 3’000.-
CHF 100.- voucher redeemable on your next treatment.

DIAMOND:

Starting from CHF 6’000.-
Complimentary HydraFacial Deluxe treatment (value CHF 250).

PLATINUM:

Starting from CHF 9’000.-
Complimentary botulinum toxin treatment or lip hyaluronic acid treatment (value CHF 500).

Validity

• Spending is tracked for 12 months from the date of enrollment.
• Benefits must be used within 12 months after being granted.

Terms of Use

• Benefits cannot be exchanged for another treatment.
• Benefits are non‑refundable.
• Expenses prior to enrollment are not considered.
• Enrollment in the program does not imply any purchase obligation.
• Conditions may be adjusted at any time.

Cancellation and Deposit Policy

To ensure optimal scheduling and maintain a high standard of service, any cancellation or modification of an appointment must be made at least 48 business hours in advance. Beyond this deadline, fees apply depending on the type of appointment.

Consultations without immediate treatment

A fee of CHF 150.– is required for any consultation booking.
This amount may be deducted from a future treatment with a minimum value of CHF 1’000.–, carried out within three months of the original appointment date.
If the appointment is cancelled less than 48 business hours in advance or in case of no‑show, this amount is charged.

Aesthetic Treatments

This includes injections, lasers, peels, HydraFacial, and all technical procedures performed in the clinic.
A deposit equivalent to 50% of the treatment cost is required to confirm the booking.
– In case of cancellation less than 48 business hours in advance or in case of no‑show, the deposit is retained (not refunded).
– The deposit cannot be transferred to another appointment unless exceptionally approved by the physician.

Force Majeure

In case of illness, medical emergency, or any serious reason duly justified, the clinic may consider an exceptional rescheduling without fees.

Confirmation and Communication

The cancellation policy is communicated at the time of the booking confirmation and reiterated by email, SMS or WhatsApp. Any appointment reservation implies acceptance of these conditions.